Testing Services
Enterprise Integration and SOA projects require comprehensive and automated testing tools to ensure that the solution can be thoroughly tested and development and defect resolution times reduced in order to Read more
Training Services
ANATAS provides multi-level client education courses through the combination of our enterprise integration experience with the specific solutions, real-life applications, process improvements and technology theory.
Conducted by knowledgeable, in-the-field experts, our pragmatic training courses are custom designed to fulfil your specific education requirements; whether they be high-level familiarisation needs or detailed technical solution training.
Featured Services
- CloudIT as a ServiceIT departments and infrastructure providers are under increasing pressure to provide infrastructure in the shortest possible timeframe at the more
- Service Oriented Architecture (SOA)SOA GovernanceWhen choosing the right Service Oriented Architecture (SOA) platform, it's also critical to have the right SOA Governance frameworks in place to ensure you reach your business goals and allow for more
- Project RescueRecovery MethodologyEnterprise IT projects continue to be plagued by "train wrecks," projects that far exceed schedule and budget and risk of more
Managed Services
ANATAS has a managed services service for existing clients providing up to 24/7 critical support in the niche areas of our expertise. Our preference is to restrict this offering where an intimate support partnership can be maintained, rather than our clients becoming "another number". We have been providing this customised service to our clients since 2004.
Working with our client, we create a support plan which is tailored to our customer's needs. A comprehensive suite of the client's support processes and service level requirements is compiled and transitioned into our support team. The client is provided with a dedicated e-mail address and phone number as well as a clear escalation path. SLA reporting is monitored and assessed monthly.
ANATAS has internal issue tracking software but where requested, use of the client's issue tracking system can be negotiated. The options for support can be both during and after hours and normally incur a monthly fee with certain hours available per month for this and an hourly rate beyond the hours allocated. ANATAS understand the importance of security and therefore work very closely with our clients to create a model that suits.
ANATAS staff are ITIL qualified and work within the Change Management processes of the client to ensure that the support tasks being carried out fit well within the client's standard operations.
Portal Development
Collaboration and accessibility to information are now critical to keep your business aligned and at the competitive edge. We have a team which specialises in creating portal and content management solutions for collaboration, knowledge, asset and document management. Our consultants have implemented solutions using all major technologies. We can work with your business to create a strategy, roadmap and implementation plan meet your current and future needs. Contact us to hear about our reference sites and talk to some of our clients.
